FAQs | Products, Contacts, and Distribution | Angel Bay AU
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Angel-Bay-FAQ

FAQ

Got a burning questions about Angel Bay? Find all the answers to our frequently asked questions here.
Can I order a free sample of Angel Bay? If you're a new customer or an existing customer and see something you like on our website and would like to try it, simply drop us an email at marketing@anzcofoods.com.au. We will then arrange to send you the product to try. Remember to include your name, business name, address, what you'd like to sample and your distributor in your email.
What is the cook time on your Angel Bay products?

Our product cook times vary depending on the product you are cooking and the method. For example our sliders take about 6 mins in the fry pan where the 150g Angus takes about 10 mins in a fry pan. 

You can find specific cook times for each of our products.

Where can I buy Angel Bay?

You can purchase Angel Bay products through your local stockist.

Alternatively, you can contact your local Angel Bay Rep and they'll be able to assist you.

Do Angel Bay burgers shrink when you cook them? Angel Bay burgers have minimal shrinkage when cooked due to them being part-cooked. 
Is there any size variance between individual patties?

No there's no size variance between individual burger patties.

All Angel Bay burger patties are made under strict quality control measures to ensure we can guarantee you consistency and quality with every cook.

What is the smallest sized patty Angel Bay offer?

The smallest burger patty we offer is our 40g Beef Sliders, a mini-version of our Gourmet Beef Patties. Find out more about all of our products.

Where's my nearest Angel Bay distributor?

We supply to over 150+ distributors and in every state of Australia. Find your nearest Angel Bay stockist.

If you need assistance with finding your closest stockist, please feel free contact one of our sales representatives. They'd love to help you out.

Where are Angel Bay burgers made?

We've got our friends across the pond to thank for our delicious Angel Bay burgers. All our products are made in Dunedin, New Zealand.

Where's my order?

All Angel Bay orders have a 2 day dispatch turnaround after receipt of your purchase order.

If you've not received your order within 24 hours of your expected ETA, please drop us an email at sales@anzcofoods.com.au with your order number and the team will be happy to help you.

Are Angel Bay burgers halal?

Yes they are! All our Angel Bay products are Halal certified by the following New Zealand MPI Approved Halal Organisations:

Are Angel Bay burgers gluten free?

Not all our products are gluten free, but we do have Gluten Free Beef Burger Patties that have the same great taste as our Gourmet Beef burgers, for your gluten-intolerant and health-conscious consumers.

You can trust our Gluten Free Beef Burgers are made with the greatest care to ensure there are no trace elements of gluten in them.

Can Angel Bay products be cooked from frozen?

Yes all our products can be cooked from frozen. You can find cooking instructions for all our pre-cooked products. Simply click on the product you're interested in to find out more.

How do you cook Angel Bay products?

All our part-cooked patties and products are hot plate ready meaning you can cook them from frozen on a hot plate/fry pan, in a conventional oven, and airfryer or in the microwave. You can find cooking instructions for all our pre-cooked products. Simply click on the product you're interested in to find out more.

Are Angel Bay products part-cooked? Yes, all our burger patties and products are part-cooked. Our products were specifically designed to give busy chefs more ways to delight diners with convenience, quality and a great tasting burger.
Can Angel Bay products be microwaved?

Yes all our products can be prepared in a microwave.

All our products are part-cooked which means they can be cooked from frozen on a hot plate, frypan, in a conventional oven, and airfryer or in a microwave.

Can I buy Angel Bay burgers in the supermarket? You cannot currently purchase our products in the supermarket including Coles and Woolworths. Angel Bay is currently only sold to the food service industry in Australia.
Where can I find nutritional information for Angel Bay products? You can find nutritional information for all of our products on their packaging or on our Products page. Simply navigate to the product you'd like to know more about.
Are Angel Bay products vegan?

Angel Bay provides high-quality beef and lamb products and therefore most of our product offering is not vegan.

Our Gourmet Vegetable Patties are vegan.

I have an idea I'd like to share

That's great! We always welcome new ideas, especially when they're coming direct from the market.

To share an idea with the Angel Bay team, simply fill in our Share an Idea form.

What bun size will suit my Angel Bay patty?

We've created a handy bun size infographic to use to help you gauge which of our 13 beef or lamb patties will best suit your needs.

You can check that out at our burger patty guide.

What is the country of origin of the beef and lamb used in your patties? All Angel Bay beef and lamb products are made using New Zealand beef and lamb. 

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